About Ejebe Verifications
In short
A level on a listing says what Ejebe has checked about the business. Levels 1 and 2 are free. Level 3 is paid, and Ejebe assigns it only if the check holds. Paying never sets a level.
Updated 6 October 2026
On this page5 sections
The four states a listing can show
These are the words on the badge and on the listing's page. Visitors read the same words on what verification badges mean.
| Badge | Title | What it says |
|---|---|---|
| Not yet checked by Ejebe | Not yet checked by Ejebe | The details on this page are as they were submitted. Ejebe has not confirmed them. |
| Level 1 · Checked from the desk by Ejebe | Checked from the desk by Ejebe | Ejebe confirmed the basics from the desk. Nobody has been to the shop. |
| Level 2 · Visited in person by an Ejebe ambassador | Visited in person by an Ejebe ambassador | An Ejebe ambassador has been to this shop. |
| Level 3 · Visited, and the owner’s identity confirmed | Visited, and the owner's identity confirmed | An Ejebe ambassador has visited the business with the owner present and seen the owner's photo ID. |
What each level asks of you
Level 1: nothing
Ejebe checks the name, phone number and address from the desk. Ejebe does this itself; you do not need to ask. It is free.
Level 2: let an ambassador visit
On your listing page, or in "Verification and plan" on your dashboard, tap "Ask for a visit". An Ejebe ambassador comes to the shop, photographs it, calls your number and checks that the map pin is on your door. It is free. The "Your next level" page says the same: "An Ejebe ambassador visits your business in person and takes photos there. There is nothing to pay."
Level 2 asks you to be reachable: the ambassador calls the number on your listing. The Ejebe team then reads the ambassador's evidence and decides. The visit is the evidence; the desk makes the decision.
Level 3: a visit with the owner, and a fee
Level 3 is reached only after Level 2, and only by asking for it. It needs all of this on file:
- A visit with the owner present. A visit where the owner was not there does not count.
- The owner's photo ID, seen by an ambassador or an Ejebe desk member and matched to the person who claimed the listing. Ejebe keeps the kind of ID, that it matched, the day and who saw it. It never keeps the ID number: there is nowhere to type it, and no photo of it is taken.
- The listing claimed by its owner. If you have not claimed it yet, claim it first.
- For a health or finance business, a person at Ejebe also confirms its license. The email Ejebe sends when it assigns the level says so: "A person at Ejebe confirmed the business's license."
At the visit. When an Ejebe ambassador visits your business, they record whether you are there and, if you are, what kind of photo ID you showed (a national ID, a voter's card, a driver's license, an international passport or another government photo ID) and whether the name on it matches your name on the listing. They record only those answers. They never write down your ID number and never photograph your ID, and the phone has no place to do either. The ambassador's answers do not decide anything alone: the Ejebe team checks them against the person who claimed the listing before Level 3 can be assigned. If the name did not match, the team will ask to see your ID again.
Anything you share with Ejebe for this is kept private and seen only by Ejebe's team.
The fee. Level 3 verification is ₦10,000, valid for 12 months from the day Ejebe confirms it. If Ejebe can't confirm it, your payment is returned. Once it is confirmed, the verification has been delivered and is not refunded, including any months left. Refund requests go to [email protected].
How to ask. On your listing page tap "Ask for Level 3 verification". This opens "Review and pay", which lists what you are paying for and the total, and has one button, "Pay ₦10,000 with Paystack". If you are not signed in, Ejebe asks you to sign in first and brings you back to Review and pay. You pay on Paystack's page. More on payments is in paying and renewing. After you pay, the page says "Payment received" and "An Ejebe verifier will be in touch. Nothing else is needed from you until then."
What happens next. The Ejebe team decides after its checks. If they hold, your listing shows Level 3 and Ejebe emails you. If Ejebe grants Level 3 from evidence it already holds while your request is open, you get the same email. If they do not, Ejebe emails you what would be needed, the listing stays as it was, and you can ask again from the listing page. For a payment, the email says "Because ownership could not be confirmed, the payment for order 1234 will be returned to you." (the order number here is an example). The Ejebe team then returns it.
If you change your mind. While your request waits, its page has "Withdraw this request". It asks once, then closes the request. If you paid, Ejebe returns the payment. Once Ejebe has arranged an ambassador's visit, the page says "An ambassador visit is being arranged. To cancel the request now, write to [email protected]." You can ask again later from the same page.
It lasts 12 months, then renews. Before it ends, Ejebe sends you a link to renew. Nothing is charged automatically. Paying and renewing says what the renewal asks of you.
If you paid for Level 3 before the yearly term began, you keep it on the terms you bought it on: once, with no renewal.
If you are already at the top
A Level 3 listing shows "This is the highest level" and "There is nothing more to request. If the shop moves or changes hands, update the listing so the checks can be redone."
What your listing shows visitors
A visitor can open "See what Ejebe checked" on your listing. It lists three checks: "Name, phone number and address", "The shop itself" (with the ambassador's first name and the month where Ejebe has them) and "Who owns it". A check that is done has a tick. One not done yet says "Not yet checked", "Not yet visited" or "Not yet confirmed".
Questions
Is claiming the same as being verified? No. Claiming says who manages the listing. A level says what Ejebe checked. How claiming works.
Do I need a level to be listed? No. Any business can be listed. A level tells visitors what Ejebe has checked.
How long does it take? The page you pay on says what to expect. Ejebe emails you when it decides.
Can a payment buy a level? No. A payment opens a request. The Ejebe team assigns Level 3 only after the checks hold.
Who runs verification? Ejebe Technologies Limited (RC 9257129). Ejebe may update or remove a level if the information behind it changes.